Users of the best webmail server software like MailEnable experience numerous benefits from its features and functions, thus, explaining its popularity among enterprises, businesses, and education establishments. The benefits include effective, efficient and responsive email services with multilingual capabilities including spell checking, contacts and groups management, and files storage in the cloud and spam filters, to name a few. Basically, that the best mail server software will more than pay for its cost with its benefits, if there is any monetary cost involved considering that many webmail server applications are actually free.
But since not all mail server software is designed equal to the requirements of organisations, choosing the best webmail server then becomes a matter of researching into the service providers’ reliability and their products’ functionality. Keep in mind that one without the other will negate the benefits of installing the mail server software on the organisation’s computer system.
Tip #1 Choose a Reputable Company
Do your research about the reliability of the companies providing for the webmail server applications – their reliability in delivering the product, in maintaining the system, and in upgrading its features to keep up with the times, for example. Reading the reviews of actual users, technology experts, and software developers about the webmail server applications being considered is a must because their opinions are based on personal experiences and professional expertise, two aspects of reviews that you are well-advised to take advantage of.
Tip: Check the user base and growth of the webmail server application to determine its popularity among the target customers.
Tip #2 Ask About Cost and Ease of Installation
Yes, many webmail server applications are free of charge – the Standard Version from MailEnable is a prime example of free software that provides for good webmail features and functions – but these may not be suitable for mid-sized and large-scale organisations. Asking about the costs of initial installation and continued subscription then makes sense such as the case with the Professional, Enterprise and Enterprise Premium versions, for budgetary purposes.
Affordability is obviously desirable but always keep in mind that functionality should neither be compromised nor sacrificed in favour of dirt-cheap applications.
Tip#3 Research About Customer Service Support
Keep in mind, too, that even after the webmail server has been installed into the system, the professional relationship between the provider and the user does not stop. After-sales customer services as related to product support are a crucial factor in the determination of which mail server software is the most suitable application for the organisation.
Look for premium support at reasonable cost provided for all registered users of the webmail server. Said premium support should include the effective and efficient tracking, documenting and responding of every support call made in various venues like email and telephone support as well as online assistance, user forum, and a searchable knowledge base, among others.
Tip#4 Ask About Platform Requirements
Make an inventory on the existing hardware and software systems where the webmail server will be installed and maintained. Most professional-level and enterprise-level solutions require specific hardware and software systems that may not be compatible with the present ones so changes (i.e., upgrades and purchases) must be made before installation is possible.
Do you have the budget for these hardware and/or software changes?
Tip #5 Consider the Technical Aspects
The technical aspects of choosing the webmail server may be last on the list but it is definitely the most important of the bunch. After all, the product itself consists of information and communication technology components with specific technical specifications! Consider these aspects before signing on to the webmail server:
* Functionality including core features in webmail, POP3, IMAP and SMTP
* Scalability especially when plans for expansion in the number of users are being considered
* Integration extensibility refers to the integration of the webmail server with other software
* Migration simplicity should be such that migration including imports and exports of data is relatively simple to perform
Indeed, choosing the best webmail server requires careful planning because of the investments in time, effort and money involved in the entire process but with diligence, determination and dedication, it is possible and, ultimately, beneficial.