Choosing the best webmail server software requires careful planning for its purchase on the part of management for several reasons. Keep in mind that the webmail secure server will contain the important communications (i.e., emails and messages), calendars and contacts as well as tasks of the entire organisation – and we all know the critical importance of these items in the short-term and long-term operations of the organisation. So, the best webmail server will become a valuable technology toward the achievement of organisational goals, objectives and mission.
Here are some useful tips in choosing the best webmail secure server in the industry. These tips are general in nature so you must adapt these tricks to suit your organisation’s unique requirements in regards to a webmail server.
#1 Consider the Service Provider’s User Base Growth
The best proof of the reliability of a service provider and the product functionality of its webmail server is the number of users and/or downloads especially of its paid versions. This is because word-of-mouth advertising is still the strongest form of marketing in the webmail server industry – a satisfied user will provide favourable reviews about it, recommend it to their peers, and continue using it for several years until upgrades are available.
Many sites provide objective information about user base growth for service providers in the webmail server industry, said information of which can also include the number of downloads, the names of existing organizations on the users list, and the ratings (i.e., in number of stars) given by the users. Just compare the number of downloads among service providers to get a feel, so to speak, about its popularity.
For example, MailEnable has over 2,000 downloads for the Professional Version for the first quarter of 2013, which places it in the top 5 of the most popular email servers. Although you must look into the product’s functionality as the ultimate test of its value as a webmail server, the number of downloads is a good indication of its value.
#2 Read the Reviews, Testimonials and News
This is a self-explanatory step toward choosing the best webmail server – you read the critics’ reviews and the customers’ testimonials to determine the pros and cons as well as the features and functions of several email servers. You are, in short, engaging in comparison shopping, a must-do activity when buying any product or patronising any service.
#3 Availability of the Free Versions or the Trial Period
Many webmail server service providers provide their prospective customers the opportunity to test the features and functions of their product – for free! You will then have ample opportunity to experience the webmail secure server including its suitability (i.e., product functionality, ease of installation and maintenance, and quality of customer support) for your organisation’s requirements without the monetary risks.
In the case of MailEnable, for example, you can download the free-of-charge Standard Version and then decide to upgrade to the Professional Version or one of the two Enterprise Versions.
#4 Understand the Technical Aspects
Let’s face it. The webmail server technology demands a basic understanding, at the very least, of its technical aspects so as to optimise its features and functions. Think of it this way: Even the best technology will be useless if and when you have little to no idea of its optimum use.
The technical aspects that you must look into – or at least, let an expert on the matter give his objective opinion on – include:
• Product functionality
• Capacity planning/scalability
• Product architecture/integration extensibility
• Platform requirements
• Peripheral tools/integration
• Migration simplicity
• Security measures because no webmail secure server will be so without said measures
Indeed, if you are going to invest in an excellent webmail server like MailEnable, then you must adopt all measures necessary to ensure that you are getting what you paid for.